Jewelry Care Service


Jewelries carry memories. Our jewelries are designed and crafted to last for a long time. We’d love you to be able to wear them any way you like and as long as you like. Therefore, we provide lifetime professional jewelry care, with the following repairs and services*:

  • Ring sizing
  • Stone tightening
  • Refinishing and polishing
  • Cleaning and inspecting
  • Earring repair
  • Pearl restringing
  • Chain and bracelet soldering
  • Resetting diamonds and gemstones
  • Clasp replacement
  • Other custom services

*Subject to the item and condition, there might be a fee.

For all inquiries, please email hello@vivi-ann.com. Please include your name, description, clear photos of the jewelry to be taken care of, and proof of purchase. 

For how to maintain and care for your jewelry, please check out life with jewelry.